Q1- Avigilon specialises in end-to-end security solutions, can you shed light on the differences between the real estate industry and other industries you work with when it comes to adopting your solutions?

The needs for end-to-end security in commercial real estate are similar to other industries such as the education, sports and entertainment sectors, but the use cases for building management and security are quite unique.

Tenants have high expectations about their facilities and want to work in places that are modern, comfortable and built to high standards which is driving a lot of innovation.

The introduction of the SmartScore certification in the U.K has also helped to make buildings “smarter” and more connected, enabling the greater adoption of cloud technologies and more integration between technology systems.

The evolution of connected buildings is also influencing wider adoption of access control solutions. In addition to using fobs and cards to access facilities, tenants now want modern systems that enable people to enter buildings with their mobile phones or by making simple gestures like waving a hand over a reader.

Q2- AI is slowly being widely used within organisations, can you tell us how Avigilon has been using AI within your solutions/products to provide intelligent insights?

AI and video analytics feature prominently in Avigilon’s solutions and bring powerful features to increase security and business intelligence.

The analytics embedded within video cameras and access control systems can help to detect potential threats both inside and outside of buildings while helping security personnel to work more productively by automating the monitoring of facilities.

For example, if an unauthorised person attempts to enter the office building using a keycard, motion sensors can activate video cameras and notify security immediately.

Similarly, the AI-embedded within video security cameras can detect abnormal noise levels or movements – for example, if someone is jumping over a lobby turnstile or a car is moving in the wrong direction in a parking garage. Alarms can be triggered to alert teams to take immediate action when AI detects these anomalies.

Q3- The field of surveillance and access control is evolving rapidly. How does Avigilon continue to innovate and stay ahead of the competition?

Innovation has always been integral to the Avigilon security suite and our portfolio of end-to-end video security and access control solutions.

Motorola Solutions’ video security and access control solutions also benefit from a significant global corporate investment of USD $734 million annually in research and development. This enables us to continue to create the most advanced video security and access control technologies.

Avigilon’s solutions also form part of Motorola Solutions’ integrated ecosystem of technologies which includes land mobile radio communications and the command centre in addition to video security and access control.

When used together, these technologies become exponentially more powerful, enabling greater collaboration between security agencies, private organisations and individuals to help strengthen safety everywhere.

One example of that is the integration of our video security solutions with other mobile technologies. Security personnel can now be alerted to important incidents via text messages sent to their radios or videos streamed to their smartphones.

Q4- Avigilon’s products/solutions make use of complex technologies and hardware. What support do you offer clients to ensure they deploy these effectively?

We support all of our technology deployments via fully accredited, expert partners that provide complete installation services and ongoing support for end users.

Our partners are also supported with training programs and resources including our online partner training portal and a 24/7 user support community.

Q5- Looking ahead, what trends do you expect to see within the access control/security space and how is Avigilon adapting itself to these expected changes?

AI, analytics and the cloud will continue to help organisations to work more efficiently, do more with less, improve integration between systems and reduce the need for physical presence on sites.

When organisations leverage the power of AI, they find new ways to enhance their productivity and efficiency while giving their people more time back to focus on other productive tasks.

The migration to cloud-based solutions is happening more slowly for some end users, especially those with dedicated capital expenditure budgets or those who operate their own infrastructure.

With Avigilon Unity, our on-premise video and access control solution, and Avigilon Alta, our cloud-native video and access control solutions, we are well positioned to service these different customer needs.